Queueing Problems in Emergency Departments: A Review of Practical Approaches and Research Methodologies

Problems related to patient scheduling and queueing in emergency departments are gaining increasing attention theory, the fields of operations research healthcare services, practice. This paper aims provide an extensive review studies addressing queueing-related problems explicitly departments. We have reviewed 229 articles books spanning seven decades sought organize information they contain a manner that is accessible useful researchers seeking gain knowledge on specific aspects such problems. begin by presenting historical overview applications theory healthcare-related subsequently elaborate managerial approaches used enhance efficiency These include bed management, fast-track, dynamic resource allocation, grouping/prioritization patients, triage approaches. Finally, we discuss scientific methodologies analyze optimize these approaches: algorithms, priority models, simulation, statistical